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Notes for Salt Lake Design Week presentation on “It’s not you, it’s me: Lean UX and the anti-hero” by Wade Shearer, Director of UX at Vivint

Sorry, I missed the first part

Think -> Make -> Check -> Think…

Become the Anti-hero Designer

  • listens first
  • says, “I don’t know”
  • asks for help

If I could I would always work in silence and obscurity, and let my efforts be known by their results.

Create meaningful products that people can use and not just a pixel pusher.

Build the right team

  • Start small (a team that could be fed by 2 pizzas)
  • Everyone needs to know who to go to and there roles
  • Cross-discipline
  • Collocated team (HP and Yahoo just put an end to telecommuting)
  • Dedicated. You need to stay focused on one item.
  • Self-sufficient. You need prove you can do it and then do it. Your company should empower you to do what you know you need to do.

Transparency

  • Validate your ideas. Talk to someone about your ideas.
  • Team level, be aware of new techniques.
  • Consistent status updates for managers and above.
  • Designer and developers need to sit by each other.
  • Daily design stand ups that is visible to the whole company.
  • Comfort with a team’s progress.
  • it reduces road blocks for everyone.
  • Provides a greater sense of pride.
  • UX designers should be thought leaders. Other should think of you as leading the company.

Speed

There’s no high or low fidelity, there’s just correct fidelity

  • Gets you more iterations and more learning.
  • Keeps the team focused on the MVP (minimal viable product) and their purpose.
  • Gets you support from leadership.
  • Happier customers = happier teams.
  • Better quality products.
  • Find better ways of creating products.
  • It doesn’t mean that you live at the office or put in 15 hour days.
Resources
  • Agile Experience Design: A Digital Designer’s Guide to Agile, Lean, and Continuous
  • Inspired: How To Create Products Customers Love
  • Lean UX: Applying Lean Principles to Improve User Experience